Course Description Administrators and officers are constantly requested to expand their existing knowledge
and skill set. This course has been developed to enrich the Admin professionals' knowledge in the areas of
organizational structures, organizational systems, HR/Admin reporting, legal documentation, and effective
operations management. In addition, the course provides an extensive body of knowledge on the competencies
required for successful HR administrators. What Do Participants Learn? 1. Identify the role of operations
administrators within the HR structure of their organisation. 2. List and develop competencies required for
successful HR administrators. 3. Distinguish between various types of organisational structures and develop
structures using Microsoft vision. 4. Describe the core functions of HR/Admin systems and determine business
requirements for their organization's HR system. 5. Develop HR/Admin reports using different types of graphs
and templates. 6. Conflict resolution, emotional intelligence and situational decision making. 7. Report writing,
working on ERP and working on policies procedures of admin operations.