Effective Process of Performance Management

A properly designed and effective performance management process will require a range of techniques including agreeing objectives, reviewing and monitoring performance, giving feedback, coaching, training and development and reward and of course, appraisal itself. The course will demonstrate how these techniques link to the role of HR and the role of the line-manager. This course is focused on both the theoretical and the practical. There will be a practical skills workshop conducted each day where what has been learned will be put into practice. • How to design and introduce an effective performance management scheme. • The skills that managers, supervisors and team leaders need to be effective in performance management. • Making performance appraisal work in a multi-cultural environment. • Managing and improving poor performance. • Maintaining good performance – the psychology of positive reinforcement. • Advanced performance management.