Every day significant monies are made and lost by organizations as a result of the contractual terms and
conditions governing contracts for the purchase of goods, equipment, and services. Since all business activities
are governed by contractual relationships, it is increasingly important for all those dealing with outside
organizations to have an understanding of how to obtain the best possible agreement for their organization.
This involves skills in negotiating and drafting the contract, as well as managing the same and negotiating issues
and disputes that may arise. The first course module will look at how contracts are created, and some of the
main clauses that appear in contracts, together with a number of alternative contracting strategies and
structures. The course will also consider techniques for third party dispute resolution. The second Module will
cover the whole range of negotiations, reviewing the whole negotiation process and showing how a
collaborative style to handling disputes or conflict maintains the win/win approach (which was set before any
dispute arose!). The course can be taken as two modules or as each module individually. The complete course
will cover • Contract types. • Applying contract types to different risk profiles. • Contract clauses. •
Legal issues with contracts. • Dispute resolution using third parties. • Key stages of a negotiation and how
causes of later disputes can be avoided. • Managing meetings involving individuals as well as teams. • How
to cope with the emotions and conflicts involved in dramatic situations or crises. • Common negotiation
tactics and how to counter them.