Business process analysis and modelling is an essential component of Business Process Redesign (BPR) as well
as other business process improvement initiatives such as reengineering, systems development, quality
management and continuous process improvement. In this workshop the participants will acquire the
knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the
detailed workflow level. Participants will learn the Integration Definition for Process Modelling (IDEF0) method
and the Business Process Diagram notation. These are open modelling standards that are used by a number of
leading business process modelling tools. They are easy to understand and can be applied to all aspects of
business process innovation. These methods facilitate rigorous analysis, creative thinking and the development
of information technology systems. Business process analysis and modelling are important because: • The
accurate description of business processes requires rigorous analysis. • Business process models provide a
baseline from which to improve. • Analysis and modelling facilitate improvement through uncovering
anomalies, redundancies and deficiencies. • Models provide the basis for studying and testing a process design
and measuring process outcome. • Business process models transform ephemeral knowledge into a tangible
business asset - reusable models that all can understand. • Models provide clear business process definitions
for the effective operation of the business.